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IBM Video Streaming

IBM Video Streaming

Overview

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM…

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Recent Reviews

IBM Video Streaming

10 out of 10
February 12, 2024
Incentivized
IBM Video Streaming has proven to be an invaluable tool in our K-12 school district, significantly enhancing educational delivery, …
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Thanks IBM

9 out of 10
November 07, 2020
We used it for a 2-hour premier of a movie and a zoom Q&A panel to major healthcare institutions around the country. We were looking for a …
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IBM Watson Review

8 out of 10
November 08, 2019
Incentivized
It is used across the whole organization to help my clients to watch interviews remotely whenever they cannot join in person at our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Video link sharing (93)
    10.0
    100%
  • Live streaming (95)
    9.0
    90%
  • Video quality / Bandwidth controls (92)
    9.0
    90%
  • Mobile compatibility (87)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

What is Gumlet?

Gumlet is a video hosting platform used to upload, optimize, and stream videos, offering detailed video analytics.Gumlet simplifies the video workflow from upload to analytics, and can be used to control every aspect of the end-user streaming experience while running the streaming pipeline on…

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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

6.1
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

7.6
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

9
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

7.8
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

8.2
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

9
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

9
Avg 8.0
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Product Details

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning.

IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and department meetings, to digital events – boosting engagement from virtually anywhere. This cloud-based solution includes AI-driven deep search and the ability to track usage down to the individual user level with metrics as detailed as when content was accessed, device information, geographic location of the viewer and completion percentage.

https://ibm.biz/Video_Streaming_product_page


IBM Video Streaming Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Video personalization
  • Supported: Audience for distribution
  • Supported: eCommerce
  • Supported: Support for advertisements
  • Supported: Video SEO

Video Security Features

  • Supported: Video access controls
  • Supported: User management
  • Supported: SSO support
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Streaming quality reports
  • Supported: Per viewer tracking
  • Supported: Per video tracking
  • Supported: Video analytics dashboard

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Live streaming
  • Supported: Impact of streaming on network
  • Supported: Video upload & format support
  • Supported: Video library / File management
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: Video editing
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

Video Engagement Features

  • Supported: Audience polling
  • Supported: Audience Q&A / Live chat
  • Supported: Video comments

Additional Features

  • Supported: Scalability
  • Supported: Enterprise Security
  • Supported: Quality of Service
  • Supported: Integrated Content Management
  • Supported: Multi-CDN Delivery via SD-CDN
  • Supported: Cloud-based Transcoding
  • Supported: Social Sharing with Facebook and Twitter Integration
  • Supported: Integrated Chat
  • Supported: Live Analytics Dashboard
  • Supported: Auto-Recording
  • Supported: Custom Branding
  • Supported: Lead Capture
  • Supported: Live Playlists
  • Supported: Support for Professional Encoding/Production Gear
  • Supported: Enterprise Support Plans
  • Supported: Managed Event and Production Services
  • Supported: Enterprise Content Delivery Network (eCDN)

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

IBM Video Streaming Videos

IBM Video Streaming Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Kaltura, Dalet Flex, and Vidyard are common alternatives for IBM Video Streaming.

Reviewers rate Video personalization and Video link sharing highest, with a score of 10.

The most common users of IBM Video Streaming are from Small Businesses (1-50 employees).

IBM Video Streaming Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)35%
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Comparisons

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Reviews and Ratings

(206)

Attribute Ratings

Reviews

(1-25 of 72)
Companies can't remove reviews or game the system. Here's why
March 24, 2024

24/7 IBM YMMD

Cale J. Rogers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use IBM Video Ustream to provide 24/7 live streams of CTV Channel 11 video broadcasts and KCSU audio broadcasts. CTV also relies on Ustream on demand video features and storage to deliver show content and other videos to online audiences.
  • Ustream is easy to deploy and manage in 24/7 video streaming scenarios. The analytics module has been helpful to provide feedback to sales and marketing teams about the success of event campaigns. The live content works everywhere with no interruptions and we have received a lot of positive feedback from viewers about there hight quality of the video playback.
  • Offline playlists are a powerful and unique feature of the Ustream platform. When our headend is down, we love the fact that Ustream continues playback of programmed content to keep viewers engaged until while we work on returning service. This workflow also works well to support one-time live events such as pre-game shows.
  • Channel management is easy and offers a lot of powerful options. After the success of the 24/7 CTV live video broadcast, the station manager for KCSU wanted to set up a live video broadcast DJ channel. I was able to set up a new channel and configure a camera encoder in the booth in less than a day.
  • Live chat and social stream interactions are also a helpful feature. I have worked with our academic program managers to provide live feedback from online students during lesson events. Providing support for both broadcast and classroom needs speaks to the flexibility of the platform.
  • Ustream is simple to manage, but I would like to see improved user data management. It would be great to allow users to sign up for premium features (such as chat or other services) so we can get a better idea of who's watching. It would also be handy to manage analytics as "event data sets." For example, a live event would include a data set. Then when the event is used for on demand purposes, a separate data set would be created. This way, I can isolate data sets without concerns over deleting anything or including erroneous outliers.
  • Another feature I'd like to see is an option for adding "content resources" that can be included with the video player embed. This would help in situations where I want to deliver an audio version of the content, expand a description of the content (in the form of a simple paragraph or mini-blog entry), or just add additional files that users can download and print to use along with the video.
  • I would also like see poll and quizzing options. This would probably work best with a registration system to keep track of specific interaction. Interacting with the audience is key to building better viewing habits and understanding who's watching and why.
IBM Cloud Video (including Ustream) is a highly versatile and easy to manage cloud video platform. It's well designed to support live event programs and 24/7 video broadcasting in a channel format. The platform is also a robust video-on-demand tool, especially in post-live situations. It's also well suited for multi-user environments in which some clients only require a handful of features and others need all the bells and whistles.
February 12, 2024

IBM Video Streaming

Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Video Streaming has proven to be an invaluable tool in our K-12 school district, significantly enhancing educational delivery, professional development, and community engagement. It enables on-demand access to recorded lessons and professional development resources, facilitating a flexible and personalized learning environment for both students and teachers. Additionally, it promotes inclusivity by streaming school events and meetings for broader community participation. Its use across various stakeholders, including students, educators, and parents, has fostered a more connected, informed, and supportive school community, addressing the diverse needs of our district effectively.
  • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
  • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
  • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
  • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
  • The platform could benefit from a more child-friendly interface that is easier for young students to navigate. Simplified menus, larger buttons, and more intuitive icons would help make the platform more accessible to K-5 students, enabling them to find and view content more independently.
  • Integrating more seamlessly with other educational software and platforms commonly used in K-5 settings, such as learning management systems (LMS) or classroom management tools, would streamline the educational process. This could include single sign-on capabilities, easy embedding of videos into other platforms, or synchronization of educational resources across platforms.
The teacher uses IBM Video Streaming to record and upload instructional videos on various subjects, such as math problem-solving techniques or grammar lessons. Students watch these videos at home as homework and then apply what they've learned in class through collaborative projects and hands-on activities. This approach allows the teacher to spend more time providing individual support where needed.
Score 10 out of 10
Vetted Review
Verified User
IBM Watson Media's Video Streaming is excellent for broadcasting video behind a gate while also providing smooth functionality. It offers many customizable features for various needs within our organization and for providing informational videos to our audiences.

The off-air feature allows for select videos to play prior to scheduled broadcasts--essentially, it allows for teasers/trailers to play before the actual featured videos. This proved extremely useful for our organization to provide a looping informational trailer before we launched our scheduled programming.

In addition, the live feature integration is phenomenal. The platform integrates with Zoom and this feature takes precedence over scheduled playlists which is a exceptional aspect because the user has the ability to schedule transition videos of specific slides that will be interrupted when those on the Zoom side are ready to go live. My organization used this for a live Q and A session to further engage the community and spread awareness of a lesser known form of dementia.

Finally, the support team was beyond responsive and accommodating. Any and all questions we had with setting up the platform, hammering out the details, and configuring the videos to run smoothly were addressed by the communicative and attentive IBM support team.

Overall, this is an incredibly advanced and feature-packed platform that would serve any and all video requirements an organization may need. It is well worth the investment and I highly recommend it.
  • Video scheduling
  • Integration with live platforms like Zoom
  • Off-air video capabilities for trailers and informative pre-feature clips
  • Use of Q & A/chat box for delivering messages to panelists in external platforms like Zoom
  • Superb technical support services
  • It isn't always user-friendly or straightforward, but the technical support team will assist in any way they can to walk users through the platform.
Best for
  • Pre-taped/scheduled videos
  • Providing access to specific video content over a certain period of time (e.g., limiting access to a video for a week or a month)
  • Provides gated features so access to content can be restricted or emails/viewer information can be collected.
  • Extensive metrics to determine video reach/viewership, which proves great for reporting to marketing departments.
Not best for
  • Videos you do not mind having available anytime
  • A library of content that you do not wish to place behind an access gate
  • One area of improvement on the platform is the ability to customize confirmation email send outs to video registrants.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I manage live streaming for our university’s central communications office. I’ve used Ustream/IBM Watson Media's Video Streaming to centralize the streaming of major university events to one channel. I’ve also helped our smaller division set up their own channels for their events.

[Updated review on 10/2020: I decided to update this review after IBM stripped one more piece of useful functionality (a simple YouTube integration) without notice this week, and after many months of glitches in their web CMS and cloud platform. We have been a "metal plan" (self-serve) customer for years, and unfortunately, I can no longer recommend this product that deliver excellent performance for a good price. The price now is too high for what it currently delivers, relative to market peers. Save your money and look elsewhere if you're budget is below $20K per year for a live/VOD platform for your company.]
  • Rock-solid performance [updated review on 10/2020: not as reliable as 12 months ago]
  • Good video management system back-end [updated review on 10/2020: glitchy, waning engineering support]
  • Easy for non-technical users to grasp quickly
  • Invoicing - would like to see email notification/automation [updated review on 10/2020: Improved - of course, because it helps them collect $]
  • Updated templates for embedding channels on web pages [updated review on 10/2020: No major changes]
  • Beefing up event notification and functionality and subscription opportunities (this was stripped away earlier) [Updated review on 10/2020: Nothing new here]
Very solid performance. Friendly, supportive and responsive customer support. Great job to those on the front lines. You’ve kept me from canceling a few times in the past!

[updated review on 10/2020: IBM has very solid streaming infrastructure in place, and a live stream very seldom has any issues. But many other aspects of their streaming service has had significant glitches recently. If you're a "whale" customer looking to spend $50K a year or more on streaming, IBM may serve you well. But if you're a small to medium-sized business who wants to significantly over-pay for IBM Video's so-called self-serve, or "metal" plans, you will find great customer support but significantly lacking engineering support and product management. You could probably get a much better deal with Vimeo and other vendors in the sub-$15K annual range.]
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use IBM Watson Media's Video Streaming for our weekly Sunday Service broadcasting, and occasionally special events. We are able to use IBM's tools to track viewership and even integrate the stream and chat function into our website to reach people all over the United States. This is especially great for our elderly community and the rare occasion services are canceled due to bad weather.
  • Ease of use.
  • Flexibility of using different streaming software.
  • Great interface for viewers with no extra work.
  • Occasionally, I've had issues with losing connection, making it impossible to stream.
  • Metrics can be a little confusing to find accurate viewer numbers.
  • The web interface can make finding certain things like chat windows difficult to find.
IBM Watson Media's Video Streaming is great where the user would like have control over their in-house video system, and not have to think about it once it hits the RTMP. It's flexible enough that you don't have to be wary of using or not using specific components.
Where it would be less well-suited is someone who is not at all familiar with streaming and would need an all-in-one plug-and-play system. That being said, this is easy to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use video streaming for the online classes that we offer as part of our Master of Biblical Studies curriculum. Our online students can watch the classes live, or they can watch a recording of the class at their earliest convenience. We connect two IP address cameras to the video streaming platform (one on the students and one on the professors), and we control the cameras with an iPad. We also connect to the professor's computer as a Remote Desktop (3rd camera) to show PPT slides that he is showing to the class.
  • The streaming platform is easy to navigate from the back end. It does not take extensive training for someone to step in as a video live stream producer.
  • I like the functionality to create numerous channels to stream and host varying content.
  • Although the platform has the capability to produce a complicated stream with a lot of moving parts, it is also user-friendly enough for an iPhone user to set up a simple stream on his or her phone very easily.
  • When using a Remote Desktop source, it is very hard to connect the computer's audio to the stream. It has never worked well for us. And we have often had to use the audio from the room itself as opposed to directly from the computer.
  • The chat feature can be more natively integrated into the video source (chats could be overlayed on the video itself as opposed to the side). It would make the interaction more prominent.
  • The video editor could be significantly improved. It would be nice to be able to clip more than just the beginning and the end of a recorded video (i.e. if you want to clip a 10 second section from the middle of the video, you need to export the entire recording, import the file into a video editor, edit the video there, export the video out of the video editor, and then import the new file back into the Ustream channel).
It's better for a recording scenario than it is for a live scenario when you want rich and timely interaction. Because of the 20 second delay between what is live and what the UStream end-user is seeing, it makes meaningful interaction not as seamless as you would want it to be.
November 16, 2019

IBM Watson Media Review

LeShawnda Fitzgerald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ready For Spanish uses IBM Watson Media streaming to teach our weekly kids Spanish classes to our online subscribers. This platform is used by our online teachers and allows us to broadcast and embed our pre-recorded and live Spanish courses.
  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
  • I'd like the option to be able to upload the videos directly to Vimeo.
  • The download speed could be faster.
  • The program is great and was perfect for what we needed.
I've already recommended this to other business owners who are looking for streaming ways to monetize their membership platforms. It is also very user friendly so you don't need to be a technical expert to use it.
Joshua Iley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As an Audio Visual Event services provider, we use IBM Watson Media's Video Streaming for all of our live streaming needs for various clients. There are several factors that we feel make IBM's service the leading choice, including it having a rich, customizable interface, multiple channels, security features. Using the service with multiple corporate clients allows us to offer a customized solution for different clients, while keeping a uniform interface for our technical specialists.
  • Channels - Having a channel that can be customized, and having a single link that can be shared before the event without having to update links to attendees is key. Attendees then being able to access the same link to view past broadcasts is important.
  • Security - Password protection on a channel is great for those looking to have limited access or monetize a stream.
  • Having separate Q&A and chat windows is great. Some events use one or the other, or both.
  • Increased security - I would love to have channels be inaccessible to searches on the website, but still accessible via private link.
  • A separate mobile app that presenters could use just for the Q&A and Chat module would be fantastic.
  • Support for multiple hardware encoders so there could be a failover.
IBM Watson is perfect for webcasts, especially in a corporate environment. It is not well suited for 2 or 3-way web conference-style communication.
Frank Irzyk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use IBM Watson Media Video Streaming to be able to provide parents and staff the ability to view significant public events in real-time and in recorded formats. Often parents and off-duty staff and even staff who are not able to leave classroom situations are able to view and participate in activities provided by the Overbrook School For The Blind and are able to view events in a time convenient to them. Students get a real kick out of being able to view performances that they were involved in after the fact. It is a bonus that the video and audio are crystal clear.
  • Stream and record significant events.
  • Stream and record staff events and meetings.
  • Stream events with moderately priced equipment.
  • Better opportunities to stream using wireless connections.
  • Simpler user interface.
IBM Watson is well suited for event streaming.
Beth Jinkerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My church uses IBM Watson Media's Video Streaming to webcast all public assemblies for Bible study and worship of the church that meets at 138 Providence Road in Oak Ridge TN. We are a congregation of about 145 members drawn from Oak Ridge, Clinton, and Knoxville and surrounding rural areas. The webcast serves members who are homebound or otherwise unable to attend in person. We also make the assemblies available to interested people around the world.

IBM’s video streaming service is cost-effective for us since we are such a small congregation. We are able to use open-source free products to support our video stream, making this a uniquely accessible approach to a service that is of primary importance to our mission statement.
  • This service allows multiple viewers to either set up a free, ongoing account or watch anonymously without getting an account.
  • Whether or not the viewer logs into an account or views anonymously, they can participate in the chat room, another feature of IBM’s software. Here, one can ask questions, make comments, and ask for technical support. Our webcasting team also uses this chat room feature to manage/test technical details related to webcast quality and other specific settings for the stream (I.e., sound, image, camera focus, etc.).
  • The ability to auto-record is another useful feature for us. The company offers a generous 1000 hours of recorded content per month, which is more than enough for our roughly 4 hours of streaming per week on average. This makes it possible to save an entire year of worship and study time for playback.
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
This software is ideal for any size church. The ability to purchase a modest number of viewer-hours per month for a reasonable cost (no-ads) is hugely important for non-profit organizations. Being able to live-stream, record and watch from the archives is also great. Finally, the chat room allows for a more interactive experience than traditional tv broadcasting.
Eli Garfinkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the IBM Streaming platform annually to provide a way for sick or incapacitated members of our congregation to see and hear our High Holy Day services in the fall. Our health-challenged congregants appreciate this service, as it allows them to feel like a part of our community even though they can’t physically attend. The service also helps those who find themselves out-of-town during the holidays.
  • It makes video streaming extremely simple. Anyone with basic computer skills can set it up.
  • It is very reasonably priced and the service is much more reliable than free options.
  • The quality is good.
  • A few have complained about the audio quality, but I am not sure that this is an IBM Watson issue. It may be a microphone problem or an issue with users' speakers.
  • I would like the system to be more compatible with Chromebooks. The audio was unacceptable when I used my Chromebook for live streaming, but good when I used my Mac.
  • I'd like the silver plan to include more user hours.
Whenever you need reliable, reasonably priced live streaming, IBM Watson is your answer! It's very good for places that don't have expensive cameras and large technology budgets. I like that I can "set and forget" it; we're not allowed to fiddle with technology during the holiday, so it's very important that our streaming service works reliably.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the streaming service to live stream events and AGMs to remote audiences. We often get asked if there are registration stats or viewer stats. However, the options offered on the platform is limited. The service gives us an easy platform to stream via RTMP that has an embedded player.
  • Easy to set up
  • Easy to customize, although there are very few options.
  • The player is simple for the audience to operate
  • Stream from the webcam through the browser is a great function, although we don't use it.
  • It means your platform can be used with professional cameras with nothing but a BLACKMAGIC web presenter or a BLACKMAGIC ATEM Mini, both of which are cheap and affordable.
  • Limited stats
  • No registration options
  • Vimeo is not as "well known" as other platforms
Suitable for:
Livestreamed events
Anything that needs a "white label" player embedded.
Large audiences.

Not suitible for:
AGMs, stock holder meetings or anything that requires stats or registration and automatic reminder emails for attendees, Check the webinar add on on zoom.us, this service provides all this but the video quality and requirement to download their program is confusing and annoying to attendees.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use the streaming platform to stream user test sessions to our research partners and across the entire company. It enables everyone to see our testing as it's happening, to see our methodologies, and to communicate our test results live.
  • Streams high-quality video and audio.
  • Shows multiple feeds (camera and screen share) in the same view.
  • Quickly change video sources to participant testing sessions.
  • Sometimes bandwidth causes video quality to become very low.
This is an excellent platform for customizing multiple video and audio sources into a single view (e.g. screen share and user's webcam).
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, it is used to stream externally to our "customers". It is used in a house of worship, so we stream our worship services out to our congregation. This allows people who can't attend in person to feel connected to their community. It has also extended our reach into two retirement communities allowing them to age gracefully.
  • It just works!
  • Reliable.
  • Handles different devices, formats and bit rates automatically.
  • Support isn't all that helpful.
  • The online interface is lacking, hasn't changed much in 9 years.
  • No HLS ingest or other ultra low latency options.
Well suited: Small business without video experts or development team. Set it up, forget it, it just works for basic needs. Basic HTML embeds integration like websites.

Less appropriate: large streaming events (10k+ viewers), where analytics are core to your measurement of success. ULL streaming situations. I'm not aware of native app player support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our team uses it live stream content to our website. It is being used by two departments. It allows our company to live stream events internally and externally, generating brand awareness.
  • Ability to create multiple channels for live streaming
  • Quality and reliability of the broadcasts
  • Easy to use and integrate with our website and social channels
  • Bloated user interface
  • Difficulty navigating between channels
  • Analytics Console could greatly use improvement (i.e. dynamic reporting)
Well suited for live streaming events on a website or social channels. Can't think of anywhere it would be less appropriate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We livestream a range of events, from our graduation ceremony to live Q & As. Essentially livestreaming gives us wider access to our stakeholders, be it colleagues, families of our students, prospective students or current students themselves.
  • Storage of footage is excellent, clear and easily managed.
  • Syncing to our streaming system is easy.
  • Reliability is always good.
  • The preview functionality of saved footage can be very laggy.
It suits a lot of our streaming in regards to having chat functionality and also as a lot of streams are to education establishments it is often much more user friendly in comparison to more social channels like youtube or facebook in regard to accessing whilst on site. To clarify, YouTube and Facebook are blocked on a lot of school's ICT systems so they struggle to access content on there, Ustream/IBM Watson always works.
October 04, 2019

Honesty

Score 8 out of 10
Vetted Review
Verified User
Incentivized
At first IBMs video streaming service was used for live streaming meetings. Recently, when a well known video hosting website announced that they were eliminating business accounts from their platform, we needed a solution for our promotional materials. We then created a second IBM Video Streaming channel. This channel is for promotional materials that are embedded into the company website. The versatility and flexibility of the IBM video streaming platform works well for our large and smaller projects.
  • The video quality for the end user is great.
  • Very little lag
  • Simple to use
  • The editing tools need more flexibility. If something is corrupt in the center, we have to download, use other software and hope the compression will work when uploaded back to ustream.
It's great for meetings, sporting events, ceremonies. It would not be good for creating online content. It needs a better editor.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Its being used by all departments. It provides great search-ability functions that are highly utilized. It is an excellent tool to provide all staff and the public access to council meeting livestreams and minutes that has an excellent timestamp feature that saves a lot of staff time when reviewing previous council decisions.
  • Time stamp feature - saves time during review
  • Split screen view - great feature that shows the minutes or the agenda in a split screen view with the livestream video
  • Easy to schedule live stream events - one click on the agenda build page schedules an event in YouTube
  • It would be great to have the ability to pause the livestream event and then resume again. Currently you can only start/stop the event on YouTube.
  • The 'show video' tab for entering time stamps on the minutes page would be more user-friendly if the video window was larger. Currently it either a very small window that is un-scaleable, or full screen mode.
  • A default option to always have the 'show timestamps' button clicked for every set of minutes, so the user doesn't have to remember to click that option every time minutes are done.
Well suited for organizations that often refer back to the minutes and livestream for reference, who do more than one meeting per month, and who need to provide the public with access to their minutes and meeting videos.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize IBM Watson Media's Video Streaming to distribute the live and archived streams from our weekend services to our website. This format is being used across the entire organization and we have found that it is a reliable resource in communicating with parishioners and other interested parties who could not attend the live event.
  • Quality video
  • Easy to use interface
  • Simple to incorporate into our website and other modes of communication
  • Few connectivity issues but occasionally there is that glitch.
We have found that Watson is a great option for our organization's size. Larger churches may have the option of utilizing more features by choosing a higher level of service. Smaller congregations may find it to be a bit expensive.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We have been using Ustream for about 5 years now to broadcast our temple's live stream. They had all the features we were looking for including: embedding current and past streams on our website, chat feature, analytics, and much more. Ustream allowed us to reach out congregants in ways that we never dreamed of. We especially liked the ability for iPhone and iPad users to watch the stream using the Ustream app or on our website.
  • Stream encoding
  • Analytics reporting
  • Embed codes
  • Not a free service
  • They could update their UI/UX to be more modern.
  • They could allow for Facebook Live.
I think for a business to business live stream communication it succeeds well. For Houses of Worship, I think there are newer and more brand-specific streaming services that could be better utilized for capturing a specific audience. If you are looking to do a company-wide live stream broadcast, this network would definitely be reliable.
September 04, 2019

IBM Watson for broadcasting

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use video streaming to broadcast and record our sermons for our weekly Sunday worship services across our entire organization including campuses in California and Michigan. We also utilize the service to broadcast and record our training sessions for future classes and for those who are unable to attend during the live stream. The service allows us a simple way to broadcast, organize, and record our content in a way that is easily accessible by our congregation members.
  • The streaming quality is outstanding and we have never had any issues with buffering due to a slow server. Our problems usually lie with our local internet provider.
  • I appreciate the quick and easily accessible customer service. We had a couple of occasions where we needed help and I was able to access a customer service representative quickly.
  • We also like the different channels available within our service. This allows us to customize our streams based on our target audience.
  • We would like to see the ability to slipstream the broadcast thus allowing a viewer to join a live stream after the start time and still start in the beginning. Similar to a DVR system for home, this would be great for timing since we stream to multiple locations who may not be ready at the exact start time of the broadcast.
The platform works well for churches wanting to publish their messages and content online. The platform seems to have enough bandwidth to keep up with demand and we haven't run into any particular slowdowns. Where the platform would be limited is for streaming to smart devices like a Roku, Apple TV, or a Chromecast. There is no support for a Ustream app on those devices so people would not be able to easily access the streams from their home televisions. This also limits the usage of Ustream to do live-streaming to other televisions on campus in an economical way. A user would have to purchase individual computers to run a stream window for the live broadcast.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have various departments each over 10,000 employees that we host a live-streamed townhall for all to view.
  • Love the fact that each individual can view the product at a different quality depending on their internet capacity.
  • Ease of saving and posting to YouTube post-show.
  • Metrics are great.
  • Some parts are a bit too technical and over the head of an average person.
  • Price can be a bit steep for some of the things we have.
When we need to reach a large audience that is all over the world at one time.
Score 6 out of 10
Vetted Review
ResellerIncentivized
We are a video production company that has multi-camera set-ups. I stream events like meetings, TedX, commencement exercises, and sporting events.
  • Good Statistics
  • After you get into your account, it is user-friendly.
  • After IBM took over it does not offer notices when a channel you have joined is live.
  • Since IBM took over it is not easy to find your channel with the live stream.
  • I wish they would have made it easier as an original Ustream customer to sign in and see your stream easier.
It is a good streaming platform but needs to be modified so it is easier to use. When it was Ustream, it was easy to get notified when the channel went live. You could find your stream easily. I wish when IBM took over they would have made signing in and using the program easier, but it has too many steps to use it now.

It is hard to find out how to pay-per-view. I wish it was easier to talk to someone about how to use it to pay-per-view. I am missing opportunities because I need someone to handle Customer Service, take the payments and handle the sign-up part of the process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using it to stream our monthly funding meetings and council meetings. It is primarily used by the whole organization. Having this streaming service allows our project team members statewide to attend meetings virtually that they are often not able to attend in person.
  • Integrates well with our company website using embed code provided by IBM.
  • No complaints here!
Well suited to live streaming meetings to a large audience.
Loual Puliafito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At St. Patrick's Cathedral, the video streaming service is used every day for daily Mass. We also stream organ recitals, music concerts, and special occasions. Yes the streaming service is used by the entire organization. The biggest problem addressed is sharing the good works of the Cathedral with those people who are homebound or live in another part of the country or world.
  • It's great at hosting large amount of streamers at once. We reach upwards of 5,000 at a time.
  • The stream adjusts to the device the user is using.
  • Placing information in the stream is very easy.
  • I would like for it to approve its capabilities with connecting to social media.
Let's just say I was in a unique situation where all I had was my phone. I could literally broadcast a stream from my iPhone. Amazing!
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